Presentation Materials
What communication skill could be more basic than listening? We spend more time listening than any activity except breathing, yet we listen at only a fraction of our potential. We believe ourselves good listeners but what if we could improve? The workshop will highlight the seven “Laws of Good Listening” and will illustrate the surprising value of attentive silence, the need to find something of interest in the person speaking, the importance of staying out of the speaker’s way, and the role of body language in listening. Each “law” is a key toward improved listening and communication and you will leave with practical skills that you can implement immediately to improve your communications with others!
Any ADR practitioner or organization in Alberta is welcome to use these materials on Conflict Resolution Day to offer a free event within a department or organization, to clients, or to the public. Please note that the presentation materials are not for use for any other purpose.
Event materials materials are posted below:
Any ADR practitioner or organization in Alberta is welcome to use these materials on Conflict Resolution Day to offer a free event within a department or organization, to clients, or to the public. Please note that the presentation materials are not for use for any other purpose.
Event materials materials are posted below:
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